All Systems Operational

About This Site

Welcome to Loftware Cloud Clinical Trials status page. Here you’ll find real-time updates and update history for Loftware Cloud Clinical Trials system performance, system maintenance, and service interruptions.

If you're experiencing Loftware Cloud service interruptions not listed here, please contact us:
https://www.loftware.com/customer-center/technical-support

Loftware Cloud CT - VC Netherlands Operational
90 days ago
100.0 % uptime
Today
CT Service Operational
90 days ago
100.0 % uptime
Today
Loftware Cloud CT - VC US Massachusetts Operational
90 days ago
100.0 % uptime
Today
CT Service Operational
90 days ago
100.0 % uptime
Today
Loftware Cloud CT - EU Central 1 Region Operational
90 days ago
100.0 % uptime
Today
CT Service Operational
90 days ago
100.0 % uptime
Today
AWS Database Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Operational
90 days ago
100.0 % uptime
Today
AWS Routing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance – EU Production Environnements (PRISYM 360) Sep 14, 2026 00:00-04:00 UTC

We will be performing quarterly infrastructure patching on our EU production servers on Monday 14th September 2026 starting at 00:00 UTC (Sunday 13th September 2026 starting at 20:00 ET).
To minimize disruption, a dedicated engineer will be assigned to each server to complete patching as quickly as possible. During this window, EU production services may experience brief interruptions or downtime.
We recommend scheduling any critical operations outside of this maintenance window. If you have any questions or concerns, please contact your account representative.

Posted on Aug 25, 2026 - 11:02 UTC

Scheduled Maintenance – US Production Environments (PRISYM 360) Sep 14, 2026 00:00-04:00 UTC

We will be performing quarterly infrastructure patching on our US production servers on Monday 14th September 2026 starting at 00:00 UTC (Sunday 13th September 2026 starting at 20:00 ET).
To minimize disruption, a dedicated engineer will be assigned to each server to complete patching as quickly as possible. During this window, US production services may experience brief interruptions or downtime.
We recommend scheduling any critical operations outside of this maintenance window. If you have any questions or concerns, please contact your account representative.

Posted on Aug 25, 2026 - 11:04 UTC

Sep 7, 2026

No incidents reported today.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Completed - The scheduled maintenance has been completed.
Sep 3, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 12:00 UTC
Scheduled - We will be performing quarterly infrastructure patching on our US non-production servers on Thursday 3rd September 2026 between 12:00 and 18:00 UTC.
During this window, US non-production/sandbox environments may be intermittently unavailable. Production environments are not affected.
No action is required from end users. If you have any questions, please contact your account representative.

Aug 25, 10:55 UTC

Sep 2, 2026

Completed - The scheduled maintenance has been completed.
Sep 2, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 12:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 25, 10:53 UTC
Scheduled - We will be performing quarterly infrastructure patching on our EU non-production servers on Wednesday 2nd September 2026 between 12:00 and 18:00 UTC.
During this window, EU non-production/sandbox environments may be intermittently unavailable. Production environments are not affected.
No action is required from end users. If you have any questions, please contact your account representative.

Aug 25, 10:52 UTC

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.